Comments on: Visit the Fajardo BioBay in an Electric Boat http://www.PuertoRicoDayTrips.com/bio-island/ A Visitor Magazine and Travel Guide Full of Useful Information That You Can Trust Sun, 25 Jul 2010 16:24:46 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Captain Charlie http://www.PuertoRicoDayTrips.com/bio-island/comment-page-1/#comment-1104 Captain Charlie Tue, 13 Jul 2010 18:33:47 +0000 http://www.PuertoRicoDayTrips.com/?p=760#comment-1104 We appreciate your comments but also we reafirm that always, in all of the Bio Bay trips, we care for the safety of our passengers. One of our strengths is the VIP treat is given to all of our guests. Because you're using a nickname, I don't know who are you - so I can't answer directly what happened specifically in your trip (if you get late to the departure area, according to the schedule of trips, the time in the lagoon could be shortened in respect to the passengers in the other trips ... sorry if this was your case). Our experience, and the comments made by the 99% of our guests, has been excellent ones. Captain Charlie We appreciate your comments but also we reafirm that always, in all of the Bio Bay trips, we care for the safety of our passengers. One of our strengths is the VIP treat is given to all of our guests. Because you’re using a nickname, I don’t know who are you – so I can’t answer directly what happened specifically in your trip (if you get late to the departure area, according to the schedule of trips, the time in the lagoon could be shortened in respect to the passengers in the other trips … sorry if this was your case).
Our experience, and the comments made by the 99% of our guests, has been excellent ones.
Captain Charlie

]]> By: Suntan Gopal http://www.PuertoRicoDayTrips.com/bio-island/comment-page-1/#comment-1063 Suntan Gopal Mon, 07 Jun 2010 22:14:19 +0000 http://www.PuertoRicoDayTrips.com/?p=760#comment-1063 Thanks for the very good information, really appreciate the hard work. But a word of caution about Bio Island. We first booked for a 930 pm slot, but a thunder storm was developing aroung 830 pm. I repeatedly asked Captain Charlie if it would be safe, he kept saying yes, it would be safe, "we would cancel the tour if we felt it would be unsafe". Eventually, the lightning wa so bright and thunder got so loud, we cancelled the tour ourselves. We felt they never cared for our safety. On second try, we did the Bio bay ride last week with our 2 girls and a couple of friends (a total of 6) at 630 pm as a later slot was not available. I asked "Captain Charlie" several times if going at 630 pm is too early (too much light). He assured me that we could observe the photo luminiscnence as early as 700 PM. Turned out we could only see anything at 740 pm and his brother "Captain Jeff" said that they had to go back to base for the next tour, so we got a scant 3 minutes in the lagoon.. We felt cheated. When we arrived to go on the tour, they never once told us of the dengue epidemic in PR. When we got bitten by musquitoes in the lagoon, they told us "sorry our dad screwed up not telling you to use OFF"... Now we are wondering if one of us is going to develop any sort of dengue syptoms... They did have a can of OFF at the sign up desk, but we were never warned / guided.. Thanks for the very good information, really appreciate the hard work. But a word of caution about Bio Island.

We first booked for a 930 pm slot, but a thunder storm was developing aroung 830 pm. I repeatedly asked Captain Charlie if it would be safe, he kept saying yes, it would be safe, “we would cancel the tour if we felt it would be unsafe”. Eventually, the lightning wa so bright and thunder got so loud, we cancelled the tour ourselves. We felt they never cared for our safety.

On second try, we did the Bio bay ride last week with our 2 girls and a couple of friends (a total of 6) at 630 pm as a later slot was not available. I asked “Captain Charlie” several times if going at 630 pm is too early (too much light). He assured me that we could observe the photo luminiscnence as early as 700 PM. Turned out we could only see anything at 740 pm and his brother “Captain Jeff” said that they had to go back to base for the next tour, so we got a scant 3 minutes in the lagoon.. We felt cheated.

When we arrived to go on the tour, they never once told us of the dengue epidemic in PR. When we got bitten by musquitoes in the lagoon, they told us “sorry our dad screwed up not telling you to use OFF”… Now we are wondering if one of us is going to develop any sort of dengue syptoms… They did have a can of OFF at the sign up desk, but we were never warned / guided..

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